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Privacy Policy

1. Introduction

At 3DPrin.tr, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website, use our services, or interact with us. By using our platform, you agree to the terms of this policy.

2. Data We Collect

We collect the following types of data to provide and improve our services:

  2.1 Personal Data

  • Name and surname

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely through third-party providers)

  2.2 Non-Personal Data

  • Browser type and version

  • Device type and operating system

  • IP address

  • Website usage data (e.g., pages visited, time spent on the website)

  2.3 Files Submitted for Printing

  • STL or other 3D printing files you upload, which may include personal or proprietary designs.

3. How We Use Your Data

We use the data we collect for the following purposes:

  3.1 Providing Our Services

  • Processing and delivering 3D printing orders.

  • Managing your subscription plan.

  • Communicating with you about your orders, subscriptions, or inquiries.

  3.2 Improving Our Services

  • Analyzing website usage to improve user experience.

  • Testing and developing new features.

  3.3 Marketing

  • Sending promotional emails about new features, discounts, or services (with your consent).

  • Targeted advertising based on your preferences and interactions.

  3.4 Compliance

  • Fulfilling legal obligations, such as tax and accounting requirements.

  • Preventing fraud and unauthorized use of our services.

4. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with:

  4.1 Service Providers

  • Payment processors (e.g., PayPal, Stripe) to handle transactions securely.

  • Shipping and delivery partners to ensure timely delivery of your orders.

  4.2 Legal Obligations

  • Government or regulatory authorities if required by law.

  4.3 Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These include:

  5.1 Essential Cookies

  • Necessary for the website to function properly (e.g., login and shopping cart features).

  5.2 Analytics Cookies

  • Used to track website usage and gather insights (e.g., Google Analytics).

  5.3 Marketing Cookies

  • Used to deliver targeted advertisements and measure their effectiveness.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

6. Data Retention

We retain your personal data only as long as necessary for:

  • Providing our services.

  • Complying with legal obligations.

  • Resolving disputes and enforcing our agreements.

Uploaded 3D files are deleted after the completion of your order, unless you explicitly consent to their storage for future use.

7. Data Security

We implement industry-standard measures to protect your data, including:

  • Encryption of sensitive data during transmission (e.g., SSL).

  • Secure storage of data on our servers.

  • Access controls to limit data access to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

8. Your Rights

Under applicable data protection laws, you have the following rights:

  8.1 Access

  • Request a copy of the personal data we hold about you.

  8.2 Rectification

  • Request corrections to inaccurate or incomplete data.

  8.3 Erasure

  • Request the deletion of your personal data, subject to legal obligations.

  8.4 Restriction

  • Request that we limit the processing of your data under certain circumstances.

  8.5 Objection

  • Object to the processing of your data for marketing purposes.

  8.6 Data Portability

  • Request the transfer of your data to another service provider.

To exercise your rights, please contact us at privacy@3dprin.tr.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing your data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or a notice on our website. The latest version of this policy will always be available on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: privacy@3dprin.tr

  • Phone: +90 554 159 1525

  • Address: Kavaklı Mah. Havadar Sk. No: 15/1, Beylikdüzü, Istanbul, Turkey

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